Frequently Asked Questions
Can I request a sample?
We offer free stock samples from our warehouse. For custom samples, please allow 3-5 business days for preparation.
Do you provide custom sizes and designs?
Yes, all our products are tailored to your specifications. We specialize in customizing dimensions, finishes, and designs to perfectly fit your space, offering both OEM and ODM services.
How do I choose the right door size?
We recommend measuring your space carefully before ordering. If you need assistance, our team can guide you through the measurement process to ensure accuracy. Please contact us via email before placing an order.
What is the minimum order quantity (MOQ)?
We have no minimum order requirement. Feel free to contact us for any quotation needs.
Where is your factory located?
Our factory is in Huizhou, Guangdong Province. We relocated from Shenzhen to Huizhou in January 2024.
Can I inspect goods at the factory?(MOQ)?
You are welcome to invite a third-party inspection agency. We will also provide regular production updates (with photos and videos) for your reference.
Which port will the goods depart from?
Shipments can be arranged from Guangzhou, Shenzhen, Hong Kong, or other ports upon request. If you need to consolidate with other shipments, we can deliver goods to your designated warehouse.
What are your payment terms?
30% deposit required upfront.
70% balance due before shipment.
We will send regular photos and videos throughout production so you can monitor progress in real time.